Website:

rentit4u.ca (or rentit4u.com)

RentIt4U is committed to protecting your personal information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

• Contact Data: Name, business name, email address, phone number, and billing/mailing address.
• Event Details: Event date, venue address, site contact information, access codes, and equipment selections.
• Payment Information: Credit card details and billing addresses. Payments and the $500.00 security deposit are processed via PCI-DSS compliant payment gateways (e.g., Stripe, Square); RentIt4U does not store raw payment card data on local servers.
• Browsing Data: IP addresses, browser types, and usage data gathered via standard analytical cookies to improve website performance.

2. How We Use Your Information

• Preparing accurate proposals, quotes, and rental invoices.
• Dispatching delivery crews, arranging installation, and executing return collections across the GTA.
• Processing rental fees and managing security deposit holds and releases.
• Providing operational updates, customer support, and essential order confirmations.
• Sending occasional company newsletters or inventory updates (you can unsubscribe at any time).

3. Disclosure of Personal Information

We never sell, rent, or trade your personal data. We disclose information only to:

• Logistics & Field Contractors: Drivers, AV technicians, and staging staff who need venue and contact information to execute your booking.
• Payment Processors: Authorized third-party processors to handle transactions securely.
• Legal Authorities: When required to comply with Ontario provincial or Canadian federal law, subpoenas, or to protect our legal rights.

4. Data Security and Retention

• We maintain administrative, physical, and technical safeguards to keep your personal data secure against unauthorized access, theft, or misuse.
• Your records are retained only as long as necessary to complete your rental service, settle accounting ledgers, and satisfy tax/legal obligations.

5. Cookies and Tracking

• Our website uses standard cookies to enable website functionality and evaluate traffic patterns.
• You may adjust your browser settings to refuse cookies, though certain form submissions and interactive quote tools may be affected.

6. Your Rights (PIPEDA)

• You have the right to request access to the personal data we maintain about you and request corrections to any inaccuracies.
• To submit a data request or address privacy inquiries, contact our Privacy Officer via our official website contact channel.

7. Policy Updates

• RentIt4U reserves the right to revise this Privacy Policy at any time. Material updates will be reflected directly on this page with a revised “Effective Date.”